Effective Date: September 14, 2026

Cinnamon Hill is created and published by Film Raconteur LLC, located in Atlanta, Georgia. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, complete a form, purchase a Cinnamon Hill product, or contact us.

INFORMATION WE COLLECT

We may collect information that you provide directly, including:

• Your name
• Your email address
• The product purchased and quantity selected
• Order, payment-status, and transaction information
• Messages or questions you send to us

We may also receive basic technical information, such as your browser type, device type, IP address, referring page, and website activity. This information may be collected through essential cookies, website analytics, or the services used to operate our website and checkout.

COOKIES AND SIMILAR TECHNOLOGIES

Our website, checkout, and service providers may use cookies and similar technologies to operate the website, process purchases, remember necessary settings, prevent fraud, maintain security, and understand basic website performance. Stripe may use cookies as part of its secure payment services.

You can control or delete cookies through your browser settings. Blocking essential cookies may prevent certain website or checkout features from working correctly.

We do not use cookies to sell or rent your personal information.

ADVERTISING AND ANALYTICS TECHNOLOGIES:

We may use the Meta Pixel and similar technologies to understand how visitors use our website, measure the effectiveness of our advertising, and present relevant advertisements. These technologies may collect information such as device and browser information, IP address, pages viewed, purchases, and other website interactions. Meta may process this information according to its own privacy policy. Where required, we will request consent before activating non-essential tracking technologies.

PAYMENT INFORMATION

Payments are processed securely by Stripe or another payment provider identified during checkout.

Film Raconteur LLC does not receive or store your complete credit-card number. Payment providers may collect and process payment information according to their own privacy policies and security practices.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and confirm your purchase
• Deliver your digital product by email
• Provide receipts and order-related communications
• Respond to customer-service questions
• Resolve delivery, access, payment, or technical problems
• Prevent fraud and protect the security of our services
• Maintain transaction, accounting, and tax records
• Improve our website, products, and customer experience
• Comply with applicable legal requirements

Purchasing a product does not automatically subscribe you to promotional emails. We will send marketing messages only when you have separately chosen to receive them. You may unsubscribe from marketing emails at any time.

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate the Cinnamon Hill website and business, including payment processors, website and form providers, email-delivery services, hosting providers, analytics services, accountants, and other support providers.

These providers receive only the information reasonably necessary to perform their services.

We do not sell or rent your personal information.

We may disclose information when reasonably necessary to comply with law, respond to legal process, prevent fraud, protect our rights or customers, or complete a business transfer such as a merger or sale.

DIGITAL-PRODUCT DELIVERY

When you purchase a digital Cinnamon Hill product, we use the email address entered during checkout to send your receipt, access instructions, download information, and essential communications concerning that purchase.

Please enter an email address that you can access and check your spam or junk folder if your delivery message does not appear.

CHILDREN’S PRIVACY

Cinnamon Hill creates content for young people, but this checkout is intended for parents, guardians, educators, and other adults.

Children under 13 should not submit personal information or make purchases through this website without the involvement and permission of a parent or legal guardian.

If you believe a child has submitted personal information without appropriate permission, contact us at [email protected] so we can review and address the matter.

DATA RETENTION

We retain personal information only as long as reasonably necessary to complete purchases, provide customer support, maintain required business and tax records, resolve disputes, protect against fraud, and comply with legal obligations.

YOUR CHOICES AND RIGHTS

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information.

Some transaction information may need to be retained for accounting, fraud-prevention, tax, or legal purposes.

To make a privacy request, email [email protected]. We may need to verify your identity before completing a request.

INFORMATION SECURITY

We use reasonable administrative and technical measures to protect personal information. However, no website, email transmission, or online storage system can be guaranteed to be completely secure.

THIRD-PARTY LINKS

Our website may contain links to services or websites operated by others. Film Raconteur LLC is not responsible for the privacy practices or content of third-party websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with a new effective date.

CONTACT US

For privacy questions, customer-service requests, or concerns about your information, contact:

Film Raconteur LLC
Cinnamon Hill
Atlanta, Georgia
Email: [email protected]